Example : a flood in a small town.
1. Build a table :
- In column : a list of everyone involved in the event (Who?)
- In line : all topics (What?)
2. Fill up the table with all information gathered: archives, phone interviews, statements, Web testimonies…
3. Find the empty parts of the table: this is where you must investigate to bring added value to the package. In the example we’ve picked, the prefect says nothing about why the flood occurred. This is where we must dig.
4. Find the axes generating the most problematic issues.
Topics |
Technical issues |
Facts |
Rescue operations |
Technical answers |
Victims |
|
Flooded basement |
Transported by helicopter during the night |
Ask for subventions to build house back |
Victims |
|
Was asleep |
Too late |
|
Mayor |
Aucune aide de l’Etat pour rénover les digues |
Feeling helpless when faced with the flood |
Bat coordination, rescue teams came in late |
Town’s future endangered |
Prefect
|
?? |
Rescue coordination |
The rescue plan worked well |
Destroy houses likely to be flooded |
Architect |
Dilapidated dikes |
|
|
Say that you can’t build on certain areas |
Rescue teams/ firemen |
|
Bilan entre sauvés et disparus |
Not enough means to react accordingly |
|
Fisherman |
|
Saw the wave two hours before events |
|
Cancel the marina project |
Using the same example, it’s possible to cross the actors and the places (WHAT ? / WHERE ?), or the actors and the times (WHO ? / WHEN ?)… and prepare other interesting questions.